Make sure that there are no obstructions in the line of the camera. The camera and the pen need to have a direct line of sight so that the pen will work correctly. If you are blocking your monitor or television, you are likely blocking the camera’s line of sight. Hold the pen flat against the surface slightly to one side of your body.
The BoardShare camera must be at a distance “D” = Width + Height of your monitor or television.
|Size of Flat Screen TV||Distance of Camera from TV/Whiteboard|
|32 inch||3 feet|
|37 to 42 inch||5 feet|
|45 to 52 inch||6 feet|
|55 to 60 inch||7 feet|
|65 to 70 inch||8 feet|
Bright natural light can also hinder BoardShare’s infrared capabilities. To block out bright natural light, close any blinds that may be allowing large amounts of light in.
If you are still unable to select any calibration points, please call the BoardShare team at (855) 237-0203; we’d be happy to help you!