When the resolution of the display connected is significantly higher than the resolution of the primary display, ensure that the settings "Change the size of text, apps, and other items" is set to 100%.

To change this for Windows 10:

1. Close BoardShare application
2. Right click on your desktop and select display settings
3. Select the external display with the high resolution.
4. Under the text "Change the size of text, apps, and other items". Move the slider to set it to 100%
5. Apply the settings
6. Restart your computer
7. Launch BoardShare and the calibration window should align to the center.




To change this for Windows 7:

1. Close BoardShare application
2. Right click on your desktop and select screen resolution
3. Click "make text or other items larger or smaller"
4. Choose zoom of 100% and apply
5. Restart your computer
6. Launch BoardShare and the calibration window should align to the center.